Frequently Asked Questions
FAQs about Engine and DPF Cleaning
Here are some frequently asked questions:
TerraClean is a North American owned brand name associated principally with a suite of equipment, utilised for decarbonising Internal Combustion engines – of all kinds. Here in the UK the services are available via a network of over 500 Approved centres & mobile technicians.
The most commonly recognised service is the preventative maintenance process which removes carbon and other lacquers which build up within your engine, thus restoring vehicle efficiency, improving MPG, reducing harmful emissions and prolonging the life of certain components.
Other services include unblocking of Exhaust Gas Recirculation system – EGR and Diesel Particulate Filters – DPF components on diesel vehicles.
The first and most important factor is that all Authorised TerraClean Service engineers have been trained by ourselves. This ranges from the standard initial training to use the equipment, but progresses through to high level diagnostic training to ensure they have a good understanding of why DPF blockages occur. We train technicians to understand how to unblock the unit and far more importantly to identify the cause of the blockage and how to resolve that problem so blockage does not simply re-occur.
TerraClean technicians utilise their knowledge to identify the best solution from the portfolio available to provide service to your vehicle, in consultation with yourself. Many of our TerraClean service centres and mobile technicians offer full vehicle service facilities so this can be done when you are having the car given its routine service. Many may already be known to you as they have been servicing vehicles for many years and simply added TerraClean with a limited range of other services and some are 100% TerraClean. All of our technicians are experienced knowledgeable vehicle technicians. The equipment is not for sale to enthusiastic amateurs.
We do not own any of the service network. They are all independent businesses which have bought the equipment from ourselves, been trained by ourselves and are provided with the authorised consumables and technical support by ourselves.
TerraClean is a unique system for cleaning. It is not just about the chemistry, TerraClean uses patented technology to clean from injectors – through the combustion process and cleans post combustion too. Thus cleaning through EGR and DPF.
Good pour in products are very capable of cleaning intake and injectors but not post combustion. This also applies to other equipment based cleaners on the market place, which claim to clean the entire system they do not employ our unique patented formulation and technology, they are principally only cleaning intake and injection not full system and all-important post combustion components including key sensors are not cleaned at all.
During a standard TerraClean service the equipment is attached to the vehicle and takes over as the fuel supply for the vehicle, using a highly refined fuel, coupled with the technology of the equipment.
We Randstad are the sole importers & distributors of TerraClean. We set Recommended Retail Prices (RRP) for a standard preventative maintenance service, which are:
Vehicles up to 2000cc at £110.00
Vehicles 2000cc and above from £130.00
Larger vehicles including trucks and buses may cost significantly more.
Note whilst we set RRP we are not legally permitted to enforce price levels for the dealers so please do confirm the cost price at the time of booking.
Services such as EGR & DPF clean and petrol induction cleans are priced by each Authorised Service centre based upon their own labour rates.
We already have excellent UK coverage, but continue to develop the network to ensure we can provide a consistently high level of service across the UK. At the top of every page you will find the “ENTER POSTCODE HERE” box, simply fill in your full postcode and return – NO further details are requested to get contact information.
You will be taken to a page giving full contact details of your local centre / mobile technician and details of the services they provide. You can make direct contact with them using the link on that page.
Yes, in many cases the DPF is only blocking because the owners mix of driving does not allow for the unit to go through its self-cleaning process which is called Regeneration. Including some simple routines into your driving mix can enable the unit to regenerate. Check out the link below from the RAC which we feel gives some good advice.
Also bear in mind that blockages may be due to faults with other vehicle components and regeneration may not resolve the problem, that’s when you should speak to one of our experts.